1.) Account Setup
We will setup your account after we have received payment and we and/or
our payment partner(s) have screened the order(s) incase of fraud. It is
your responsibility to provide us with an email address which is not @
the domain(s) you are signing up under.
2.) Content
All services provided by us may only be used for lawful purposes. This
includes, but not limited to: copyrighted material, material we judge to
be threatening or obscene, pornography.
Examples of unacceptable material:
IRC Bots
Warez Sites
Pirated Software
Hate sites
Hack programs and archives
3.) Zero Tolerance Spam Policy
We take a zero tolerance stance against sending of unsolicited e-mail,
bulk emailing, and spam. "Safe lists" and "double optin" will be treated
as spam. Any user who sends out spam will have their account terminated
without notice.
We reserve the right to require changes or disable as necessary any
web site, account, database, or other component that does not comply with
this policy, at its sole discretion. We also reserves the right to make
any such modifications in an emergency at our sole discretion.
We reserve the right to charge the holder of the account used
to send any unsolicited e-mail a clean up fee. This cost of the clean up
fee is left entirely to the discretion of HostGator.com. All rights reserved.
4.) Payment Information
You agree to supply appropriate payment for the services received from
us, in advance of the time period during which such services are provided.
You agree that until and unless you notify HostGator.com of your desire
to cancel any or all services received, those services will be billed on
a recurring basis.
We reserve the right to change the monthly payment amount and any other
charges at anytime.
5.) Backups and Data Loss
Your use of the service is at your sole risk. We are not responsible
for files and data residing on your account. You agree to take full responsibility
for files and data transferred and to maintain all appropriate backup of
files and data stored on our servers.
6.) Cancellation and Refunds
We reserve the right to cancel the account at any time.
Customers may cancel at any time. We give you an unconditional
30 day money back guarantee on managed shared hosting, and reseller solution's.
Refund requests after 30 days will be refunded on a prorated basis of any
unused time.
Only first-time accounts are eligible for a refund. For example, if
you've had an account with us before, cancelled and signed up again, you
will not be eligible for a refund or if you have opened a second account
with us.
7.) Resource Usage
Users may not initiate the following:
a) Use 25% or more of system resources for longer then 90 seconds. There
are numerous activities that could cause such problems; these include:
CGI scripts, FTP, PHP, HTTP, etc.
b) Run any type of interactive real-time chat applications that require
server resources. Remotely-hosted services are fully allowed.
c) Run stand-alone, unattended server-side processes at any point in
time on the server. This includes any and all daemons, such as IRCD.
d) Run any software that interfaces with an IRC (Internet Relay Chat)
network.
e) Run any gaming servers such as counter-strike, half-life, battlefield1492,
etc
8.) Bandwidth Usage
You are allocated a monthly bandwidth allowance. This allowance varies
depending on the hosting package you purchase. Should your account pass
the allocated amount we reserve the right to suspend the account until
the start of the next allocation, suspend the account until more bandwidth
is purchased at an additional fee, suspend the account until you upgrade
to a higher level of package, terminate the account and/or charge you an
additional fee for the overages. Unused transfer in one month cannot be
carried over to the next month.
9.) Money back Guarantee
On dedicated servers, and colocation no full refund will be honored,
the 30 day money back guarantee does not apply. We reserve the right to
refund a prorated amount or no refund at all.
10.) Price Change
The amount you pay for hosting will never increase from the date of
purchase. We reserve the right to change prices listed on our site, and
the right to increase the amount of resources given to plans at any time.
11.) Indemnification
Customer agrees that it shall defend, indemnify, save and hold us harmless
from any and all demands, liabilities, losses, costs and claims, including
reasonable attorney's fees asserted against us, its agents, its customers,
officers and employees, that may arise or result from any service provided
or performed or agreed to be performed or any product sold by customer,
its agents, employees or assigns. Customer agrees to defend, indemnify
and hold harmless any liabilities arising out of; (1) any injury
to person or property caused by any products sold or otherwise distributed
in connection with us; (2) any material supplied by customer infringing
or allegedly infringing on the proprietary rights of a third party; (3)
copyright infringement and (4) any defective products sold to customers
from HostGator.com's server.
12.) Disclaimer
We will not be responsible for any damages your business may suffer.
We make no warranties of any kind, expressed or implied for services we
provide. We disclaims any warranty or merchantability or fitness for a
particular purpose. This includes loss of data resulting from delays, no
deliveries, wrong delivery, and any and all service interruptions caused
by us and our employees.
13.) Changes to the TOS
We reserve the right to revise its policies at any time without notice.
|